FAQ
FREQUENTLY ASKED QUESTIONS
Answers to common questions about custom apparel production. Need more detail? Submit a project and our team will follow up.
How do I request a quote?+
Use our multi-step quote builder at /get-a-quote. Tell us your project type, garments, artwork, and timeline — we review and respond with a clear proposal.
Can I upload my own artwork?+
Yes. We accept PNG, JPG, PDF, SVG, AI, and EPS files. If your file isn't production-ready, our design team can help prepare it.
What if I need design assistance?+
We offer full graphic design and brand development — from logo refinement to complete merchandise line design. Select 'I need design assistance' in the quote builder.
Can you help me choose garments?+
Absolutely. Check 'I need help choosing garments' in the quote builder and our team will recommend blanks that fit your budget and use case.
How is custom apparel priced?+
Pricing depends on garment type, quantity, number of print colors or stitch count, decoration method, and finishing options. You'll receive an itemized quote after submission.
Do you offer embroidery?+
Yes — flat embroidery, cap branding, and woven and embroidered patches on hats, polos, jackets, workwear, and more.
Can I request multiple garment styles?+
Yes. Select multiple garment types in the quote builder and add notes with your preferred styles, colors, and size breakdown.
Can you produce apparel for my business?+
Yes. We work with businesses, brands, teams, gyms, schools, nonprofits, military/veteran organizations, and first responders.
Do you work with customers outside Texas?+
Yes. We're based in New Braunfels, Texas and serve clients nationwide across the United States.
What happens after submitting my project?+
Our team reviews your details and follows up with a quote and any clarifying questions. A submission is a quote request — not an accepted or scheduled order.
How does artwork approval work?+
We send a digital proof showing exact print sizing, placement, and colors. Nothing goes into production until you approve the proof.
Can I request a rush order?+
Rush availability is confirmed during the quote process based on current production capacity. Share your deadline in the quote builder.
Do you have minimum order quantities?+
Minimums vary by decoration method and garment. We confirm minimums during the quote process.